Privacy Policy

Fix-A-Latch Privacy Policy

1. YOUR PRIVACY. Fix-A-Latch is committed to respecting your privacy. In general, you can visit the Fix-A-Latch website without revealing any information about yourself. We do, however, collect information regarding visitors to our Web site. Some information is required in order to process orders, for example. We analyze this data for trends and statistics to help us provide you with a better service.

2. PRIVACY POLICY. To process your order, we require your name, billing address, phone number, email address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order. If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by phone.

Any information provided by you will be used for Fix-A-Latch purposes only. However, Fix-A-Latch may need to provide your name and delivery address to third parties that are involved in the processing of your order (for example, the financial institution that issued your credit card or the courier that delivers your order).

Your information will not be shared with individuals or other companies (such as direct mail organizations or other third parties) unless required by law.

There are times when we may request information from you, such as your, name, address and e-mail address. When additional information is requested, we will try to let you know at the time of collection how we intend to use the personal information you provide, such as respond to your inquiry, accept an order, conduct a survey or allow you
to access specific information such as account information, etc. We do our best to maintain the accuracy of any personal information you do supply to us.

3. COOKIE INFORMATION. Cookies are small bits of text used by a browser to store information on your computer’s hard drive. Each cookie can only be read by the web server that originally issued it. Cookies cannot profile your system or collect information from your hard drive. Most On-Line retailers use cookies. Fix-A-Latch does may use Cookies to let us know you are a prior customer and thus negating the need for you to re-enter certain information every time you shop at the site. We do not use cookies to store credit card numbers, address information or any other personal information.